Members FAQs

The following are questions that members frequently ask. If you require any further information, please contact us on (07) 3838 1234 or 1800 640 055.

How Much Should My Employer Be Paying to Superannuation?

For each month your ordinary time earnings are $450 or more and you are 18 years of age or over, your employer must pay a minimum of 9% contribution to a complying superannuation fund or retirement savings account.

How Often?

Legislation requires by law, your employer must pay contributions before the 28th day of the following month at quarter end. For example, contributions for the March quarter must be received before the 28th of April. Some employers make payment more regularly e.g. monthly.

Can I Choose How to Invest My Money?

MAP has a range of 7 investment options for you to choose from, allowing you to choose the investment mix that best suits your financial needs.

You can put all your money into one option, or spread it across a variety of options depending on your financial goals.

What Happens if I Don’t, or Choose Not to Make an Investment Choice?

MAP is required to nominate a default investment fund . The default investment, currently the Balanced Pool, is where your contributions are directed until you make an investment choice.
For information on MAP’s investment options refer to pages 28 and 29 of the MAP Superannuation Plan PDS.

You should seek financial advice before making a decision about which investment option (or combination of investment option) will suit you best. MAP Financial Planning can help you with this advice.

I Have Changed My Employer. Do I Have to Leave MAP?

No, you don t have to leave MAP. Many employers are required to let their employees choose their own fund. MAP can receive contributions from all eligible employers. In many cases, if an employer is not required to let their employees select a fund, they are happy to do so anyway.

Some of My Employer Contributions Seem to Be Missing. What Should I Do?

You should discuss the missing contributions with your employer. If you need further information about contributions to your account, contact us.

What Has My Investment Returned?

The latest returns are updated weekly on our website. You can look at your current balance through the Member Login tab.

When Can I Access My Superannuation?

Generally, your benefits cannot be paid to you until you have met a condition of release, you have reached age 65 or you have retired after reaching your preservation age.  Preservation age is the government-specified age at which you can gain access to your super benefits, provided you have permanently retired from the workforce. Your preservation age depends on your date of birth.

Other circumstances where you can access the preserved amount in your super:

• If you meet the financial hardship requirements
• An application to APRA on compassionate grounds is approved
• If are a temporary resident and have left Australia Permanently
• On your death any super and insurance benefits can be claimed by nominated beneficiaries

Does MAP Provide Insurance Cover?

The MAP Superannuation Plan offers you competitively priced insurance, as part of our Group Life and Group Income Protection Insurance.

See the MAP Group Life and Income Protection Insurance Q&A for more information regarding MAP insurance.

How Do I Change My Beneficiaries or Other Personal Details?

A beneficiary is the person (or people) who receive your superannuation and insurance benefits if you die. See our Death Benefit Nominations Factsheet for more information.

If you want to make changes to your personal details, you can either download a Change of Details Form or login to your account through the Member Login tab and submit these details online.